KarlCOCO

FAQ

FAQ Explore our FAQs to find answers to your questions and gain deeper insights into our meticulous process and products.

Shopping


How do I order?

You can order easily through our website. Go to Custom to customize your own bag. Or go to Sold Items to browse previously created specifications, which you can order as well.Please contact our customer service team at 677332@gmail.com if you have any additional questions

Can you recreate my authentic bag?

Yes we can recreate any authentic Hermès piece. Please send us detailed photos of your bag and we encourage you to be as specific as you can in your order to ensure we perfectly recreate the bag you desire. 

What is the quality of your bags?

We have artisans in our workshop who have many years of experience making Hermes bags – similar to the very artisans who work on authentic
Hermes bags. Our artisans were trained by ex-Hermes employees and have
learned all of the details of making a Hermes bag down to the very fine details.

Why are your bags more expensive than other sellers?

Most replica manufacturers make replicas which are not on par with the quality of original Hermès. It is a shame. Our workshop does not seek to make a mockery of Hermès. In fact most of our clients own authentic Hermes bags and have decided to purchase replicas to add to their collection (in order to preserve their authentic bags) or simply save thousands of dollars. We respect our clients and our clients respect our work. The prices reflect the labor required to hand stitch the bag, and we also seek to pay our artisans a fair wage for their beautiful work. We pay our employees fair wages and want to produce our items as ethically as possible.

Can I order a bag without branding?

Yes. Some of our clients was to order a Hermès inspired bag without any branding (e.g. engraving or stamping). Simply inform our staff during the order process via email that you desire to have a bag made this way. 

Can you customize the engraving on the hardware?

If you would like the hardware of your bag to be stamped with a particular Hermès engraving, please let us know after you submit your order and we will determine how we can accommodate your desire.

How long will it take for my bag to be made?

Although it usually takes 5-15 days to make a bag, it can take up to a month for a bag to be sewn and made. We do not want our artisans to rush the process since we want to only produce high quality bags that could be sold at the original Hermès boutique. If the model is using an exotic leather it may take longer depending on the labor required to complete the bag.

What are the prices of your bags?

This will depend on the model and size of the bag. Our Kelly bags begin at $460-1450-1550 USD, while our Birkin bags begin at $1550 USD. Please see the price list below. If an item you would like is not on the price list please contact our sales team by email at 677332@gmail.com and we can provide you a quote.

Do you have any sales?

No. Our prices already present phenomenal discounts compared to the authentic Hermès products (90%+ savings).

What is the return policy?

Our products come with a quality guarantee. If there are any quality deficiencies we will replace, or repair the bag. Since most of our clients own authentic Hermès products we have set a high bar for our factory to adhere to. 
What happens if my bag needs to be repaired?
All of our items come with a lifetime warranty. If you face any issues with your bag (hardware, leather, workmanship etc.) we will remedy the issue through our warranty program. Simply contact our customer service and we will act to repair your bag as needed.

What is the best way to contact you?

If you have any questions about placing a new or existing order.
Wht:+86 13570057102 +852 65512926
Payment

What payment methods do you accept?

We can accept online payment, Paypal, Debit card, cryptocurrency. As a replica company, the payment types we can accept are limited (unlike real boutique stores).

I don’t feel secure sending you a payment. What assurance can you provide?

We understand, Whatsapp channel Telegram channel Discord channel Whatsapp store photo reviews
We have customer reviews, buyer shows, video reviews, We have customer reviews, buyer shows, video reviews, Buying replicas is not easy, and remitting money overseas is also not easy. If you are a first-time customer, we can accept a 50% deposit when placing an order and pay the remaining 50% of the package price after completion to give you peace of mind. You can also refer to the comments of other customers who have placed orders with us.

Shipping

Will you provide preshipment photos?

Before shipping out the bag we will send you photographs of your finished bag.

How will the bag be shipped to me?

We will ship via DHL, UPS, FedEx, and EMS (express delivery takes 3-7 days) (express delivery takes 7-15 days). You will receive a tracking number that can be used to track your luggage. If you receive a tracking number, order tracking personal:https://sscoco.com/order-track/

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